Dispute Timeline Compliance: What Examiners Actually Look For
A deep dive into the documentation trail and timeline evidence that satisfies regulatory review.
Watch Now →When to issue, how to track, and how to reverse provisional credits without creating compliance exposure.
How Guardian evaluates eligibility using configurable thresholds and risk signals.
From issuance through adjustment, reversal, and final disposition.
Dashboard strategies for monitoring outstanding provisional amounts across your portfolio.
Grant Rogers oversees the management, development, and delivery of APS services, bringing more than 25 years of experience in the payments industry. An active force in the prepaid and fintech space since its earliest days, his perspective on how programs, processors, and issuers actually operate shapes how APS goes to market. Grant also serves on the Financial Fraud Consortium Board of Directors, reflecting APS's commitment to advancing fraud prevention and operational standards across the industry.
Jenna leads customer success at APS, where she has spent more than 10 years building the relationships and processes that keep APS clients running smoothly. Her deep familiarity with APS products and clients makes her a go-to resource for getting the most out of every program.
Operations leaders and dispute managers responsible for provisional credit policies at banks, credit unions, and fintech programs.
July 9, 2026 · 2:00 PM ET
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