Blog
Dispute strategy, compliance updates, and operational guidance from the APS team.
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ACH Disputes Follow Different Rules — Are You Ready?
ACH disputes operate under NACHA rules with return deadlines, entry codes, and dispute classifications that differ meaningfully from card disputes. Teams that…
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Scaling Dispute Operations Without Scaling Headcount
Volume grows. Programs expand. Fraud patterns shift. The institutions that handle this without proportional headcount increases have one thing in common: they…
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Provisional Credit: The Riskiest Moment in Every Dispute
Provisional credit decisions must be made quickly, timelines are strict, and mistakes — both over-crediting and under-crediting — carry real financial and…