Regional Hospital Network Cuts Payment Processing Time by 60%
Midwest Health System unified ACH and card payments across 47 locations, eliminating manual reconciliation and reducing processing fees by $2.1M annually. By migrating to APS, their finance team reclaimed 3 days per month previously spent on exception reports.
Midwest Health System operates 47 acute care facilities across four states. Prior to engaging APS, their payments environment consisted of six separate processors, inconsistent remittance formats, and a reconciliation process that consumed over 80 staff-hours per month.
APS consolidated all payment channels — inpatient card, outpatient ACH, and insurance remittance — into a single platform. Exception-based reconciliation reduced manual review by 91%, and the standardized remittance feed integrated directly with their Epic EHR billing module.
Within the first year, Midwest Health realized $2.1M in processing fee reductions and reduced average settlement time from 3.2 days to 1.1 days.
