Dispute Analyst 

The Dispute Analyst is responsible for completion of the resolution process for incoming dispute claims. The analyst will investigate and process all claims in a timely manner in accordance with cardholder disclosures, applicable federal, state regulations and network rules. They will be expected to communicate with customers during the resolution process and work with fraud on issues as needed. Analysts will ensure service standards are met, support department goals, and escalate trends in effort to control losses.

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